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Illustrative Case Study: Assuring a Resident-Facing AI Assistant for a Council

A representative example of how a council could evaluate and govern a resident-facing AI assistant before live deployment.

What this resource covers

  • Use-case boundaries
  • Resident-facing risk scenarios
  • Escalation and handoff testing
  • Transparency and evidence outputs
  • Release recommendation structure

Who it is for

  • Local authorities
  • Digital service teams
  • Public-sector governance teams
  • Procurement and assurance leads

This is an illustrative scenario designed to show DaBuDa's approach. It is not a named client engagement.

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